Skip to main content
Useful info
Your privacy and how we use your data

Your privacy and how we use your data

At Tyl by NatWest, we’re committed to protecting your personal data and being transparent about how we use it.

Our privacy policy explains the type of information we collect about you, how we use it, when we share it and who we share it with. It also tells you how we keep your data secure and how you can access it if you want to.

If you're interested in finding out more about how and why we do this, you can have a look at our Privacy Policy.

There are also more details in the information security, privacy and data section and data processing register section of your merchant terms and conditions.

Was this article helpful?

Can't find the help you need?

Already a customer?

If you can’t find the answer in our FAQs, or need more help, you can give us a call or chat online. We're open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

0345 901 0001

To contact us using Text Relay, add 18001 before any of our phone numbers.



Festive hours:

Tuesday 24th December: 8am to 6pm.

Wednesday 25th December: Closed.

Thursday 26th December: 9am to 5pm.

Friday 27th December: 8am to midnight.

Saturday 28th December: 8am to midnight.

Sunday 29th December: 9am to 5pm.

Monday 30th December: 8am to midnight.

Tuesday 31st December 8am to 6pm.

Wednesday 1st January: 9am to 5pm.

New customers

If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).

0161 605 6626

To contact us using Text Relay, add 18001 before any of our phone numbers.

Festive hours:

Tuesday 24th December: 10am to 3pm

Wednesday 25th December: Closed.

Thursday 26th December: Closed.

Friday 27th December: 10am to 3pm

Saturday 28th December: Closed.

Sunday 29th December: Closed.

Monday 30th December: 9am to 5pm

Tuesday 31st December 10am to 3pm

Wednesday 1st January: Closed.