If your card machine is damaged or just not working, give us a call on 0345 901 0001 (choose option 3, then option 1, then select your card machine).
We'll try and fix it over the phone first, if this doesn't work we'll do whatever it takes to get you a replacement as soon as possible so you can get back up and running.
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If you can’t find the answer in our FAQs, or need more help, you can give us a call or chat online. We're open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).
To contact us using Text Relay, add 18001 before any of our phone numbers.
If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).
To contact us using Text Relay, add 18001 before any of our phone numbers.