Skip to main content
Clover
Managing employees

Managing employees

Adding and managing employees is as easy as 1-2-3. Create user profiles and set access and permission levels for your staff.

Watch our handy video to see the Employees app in action:

Create Clover user profiles

Using the Employees app on your Clover card machine you can create individual profiles for each of your employees.

  1. Open the Employees app
    Open the Employees app and select '+' to add a new employee
  2. Assign a role level
    When setting up the user profile you’ll be able to assign the user one of three permission levels: Admin, Manager, Employee.
  3. Create a unique passcode
    You’ll also need to create a 6 digit passcode for the employee (they’ll need this to access the device).

Set role permission levels

From the Employees app you can also set the functions you want your users to be able to perform on your card machine e.g. permission to process refunds. Follow the steps below:

  1. Open the Employees app
    Open the employees app and select the three lines menu button.
  2. Select the app you want to change
    You’ll see all the apps you have downloaded on your card machine, click on the app you want to change and you’ll see the different actions you can set access levels for.

    E.g. on the refunds app you can select access levels for performing refunds and voiding refunds.
  3. Choose the role level
    Select which of the three permission levels (Admin, Manager, Employee) you want to be able to perform this action.

    E.g. only Managers should be able to perform refunds

Was this article helpful?

Can't find the help you need?

Already a customer?

If you can’t find the answer in our FAQs, or need more help, you can give us a call or chat online. We're open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

0345 901 0001

To contact us using Text Relay, add 18001 before any of our phone numbers.



Festive hours:

Tuesday 24th December: 8am to 6pm.

Wednesday 25th December: Closed.

Thursday 26th December: 9am to 5pm.

Friday 27th December: 8am to midnight.

Saturday 28th December: 8am to midnight.

Sunday 29th December: 9am to 5pm.

Monday 30th December: 8am to midnight.

Tuesday 31st December 8am to 6pm.

Wednesday 1st January: 9am to 5pm.

New customers

If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).

0161 605 6626

To contact us using Text Relay, add 18001 before any of our phone numbers.

Festive hours:

Tuesday 24th December: 10am to 3pm

Wednesday 25th December: Closed.

Thursday 26th December: Closed.

Friday 27th December: 10am to 3pm

Saturday 28th December: Closed.

Sunday 29th December: Closed.

Monday 30th December: 9am to 5pm

Tuesday 31st December 10am to 3pm

Wednesday 1st January: Closed.