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Troubleshooting
What should I do if I don't receive my daily settlement?

What should I do if I don't receive my daily settlement?

You should get your daily settlement by the end of the business day, the day after the transactions took place. Occasionally there'll be delays, for example if a customer's raised a dispute or asked for a refund. If your settlement hasn't landed in your account, we're really sorry - give us a call on 0345 901 0001 and choose option 3, then option 2. We'll help you get it sorted asap.

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