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Tyl Rewards app users

Tyl Rewards app users

We've taken the difficult decision to retire the Tyl Rewards App as from the 22nd April 2025. You can continue to accumulate reward points & accessing offers until this date, but any points not redeemed by then will be lost.

Why is Tyl Rewards ending?

We wanted to give Tyl businesses a great way to delight their customers and grow their business. Unfortunately the take-up was quite low, and with the high cost of maintenance and support for these features, we had to take the difficult decision to stop offering these services.

What will happen to my points or unclaimed rewards if not redeemed by the deadline?

Any any points/offers not redeemed by 22nd April 2025 will be lost.

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If you can’t find the answer in our FAQs, or need more help, you can give us a call or chat online. We're open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

0345 901 0001

To contact us using Text Relay, add 18001 before any of our phone numbers.


Bank Holiday opening hours

Friday 18th April: 09:00 - 17:00

Sunday 20th April: Closed

Monday 21st April: 09:00 - 17:00

Monday 5th May: 09:00 - 17:00

Monday 26th May: 09:00 - 17:00

New customers

If you have a question about Tyl or want to get a quote, we’re open Monday to Friday 9am to 5pm (except bank holidays).

0161 605 6626

To contact us using Text Relay, add 18001 before any of our phone numbers.