Tyl Rewards removal
As of the 22nd April, this service is no longer available.
Why are the offers, rewards and business profile products no longer available?
We wanted to give Tyl customers some excellent 'added value' services, but unfortunately the take-up was quite low. With the high cost of maintenance and support for these features, we had to take the difficult decision to stop offering these services.
We're working on new features for Tyl, but we can't guarantee you'll see something like 'rewards and offers' again.
Look out for more news and future updates on our website.
Will I still have an active business profile within the Tyl Rewards app?
No, the Tyl Rewards app has been switched off as of the 22nd April 2025.
What will happen to my customers' loyalty points or unclaimed rewards?
Any points not redeemed before the service closed on 22nd April will be lost. We have notified everyone who uses the Tyl Rewards app.
Will I still be able to view the data from my old rewards/offers after the product closes?
As of 22nd April these pages have been removed.
Do I need to do anything, or will my offer or loyalty programme be closed for me?
If you have any posters, stickers or flyers displayed relating to Tyl Rewards or your offers, please take them down before 22nd April 2025. Also remove any mention of the offers from your website or emails.
We'd also recommend chatting to your customers, in case they have any questions. We'll notify them of the shutdown via email and the app.
The shutdown itself will be taken care of by our technical teams, so you won't need to do anything